1. Introduction 介绍
Welcome to our service. This Privacy Policy explains how we collect, use, store, protect and share your personal information, as well as the rights you may have. This policy applies to our website, mobile applications, mini-programs, official accounts, customer service systems and other related services (collectively referred to as “this Service”). By using this Service, you acknowledge that you have read, understood and agreed to the terms described in this Privacy Policy.
欢迎使用我们的服务。本隐私政策将向您说明我们收集、使用、存储、保护及共享您个人信息的方式，以及您享有的相关合法权利。本政策适用于本网站、移动应用、小程序、官方公众号、客服系统及其他相关服务（以下统称“本服务”）。您使用本服务，即代表您已阅读、理解并同意本隐私政策的全部条款内容。
2. How We Collect Your Information 信息收集方式
We may collect information under the following circumstances, including information you actively provide, information automatically collected during your use of the service, and legal information obtained from authorized third-party platforms.
我们将在以下场景收集您的相关信息，包含您主动提交的信息、使用服务过程中自动获取的信息，以及经合法授权从第三方平台获取的信息。
2.1 Information You Provide Actively 您主动提供的信息
When you register an account, fill in forms, contact customer service, participate in activities, or submit feedback, you may actively provide information such as name, mobile phone number, email address, company name, contact address, user avatar and other information you voluntarily provide.
当您注册账号、填写表单、联系客服、参与活动或提交反馈时，您可能主动向我们提供姓名、手机号码、电子邮箱、公司名称、联系地址、用户头像以及其他您自愿提交的个人信息。
2.2 Information Collected Automatically 自动收集的信息
When you use this Service, we may automatically collect certain information to improve user experience, ensure security and optimize product functions, including device model, operating system version, browser type, access time, pages visited, IP address, language settings, network status and unique device identifiers.
您在使用本服务的过程中，我们会自动收集相关信息，用于优化使用体验、保障账号及系统安全、完善产品功能，包括设备型号、操作系统版本、浏览器类型、访问时间、浏览页面、IP地址、语言设置、网络状态及设备唯一标识符等。
2.3 Information from Third Parties 第三方获取的信息
Where permitted by law, we may obtain or verify your information from third-party platforms, such as login authorization information, payment-related information, location information (if authorized by you) and public platform information.
在符合法律法规规定的前提下，我们可从合法第三方平台获取或核验您的信息，包括登录授权信息、支付相关信息、经您授权的位置信息以及公开平台可查询的信息。
3 How We Use Your Information 信息使用规则
We only use your personal information for legitimate, specified and necessary purposes, and will not use your information beyond the scope agreed by you and permitted by law.
我们仅将您的个人信息用于合法、明确、必要的用途，不会超出您同意的范围及法律允许的范畴使用您的信息。
3.1 Providing Basic Services 提供基础服务
We use your information to complete account registration and login, verify your identity, provide customer service, process your requests and feedback, and send necessary service notifications.
使用您的信息完成账号注册与登录、核验用户身份、对接客户服务、处理您的咨询与反馈、推送必要的服务通知。
3.2 Optimizing Service Experience 优化服务体验
We will analyze user usage habits, improve product features, conduct data statistics, personalize content display and enhance service stability based on collected information.
通过收集的数据分析用户使用习惯，迭代优化产品功能、开展数据统计、实现内容个性化展示，提升整体服务稳定性与使用体验。
3.3 Ensuring Security and Compliance 保障安全与合规运营
Your information will be used for preventing fraud, abuse and illegal activities, troubleshooting system faults, protecting system security and complying with relevant legal and regulatory requirements.
依托相关信息防范诈骗、账号滥用及各类非法操作，排查系统故障、维护平台安全，确保平台运营符合法律法规及监管要求。
3.4 Sending Marketing Information 推送营销信息
If you agree to receive marketing communications, we may send you event notifications, product updates, offers and promotions and service recommendations via SMS, email, push notifications or other channels. You may unsubscribe at any time by following the provided instructions.
若您同意接收营销内容，我们可通过短信、邮件、消息推送等方式，向您发送活动通知、产品更新、优惠福利及服务推荐等内容。您可随时根据提示取消订阅。
4 Data Storage and Protection 信息存储与安全保护
We adopt standardized management, technical and physical protection measures to ensure the safe storage and use of your personal information, and strictly control the data retention period.
我们采用标准化的管理、技术及物理防护措施，保障您个人信息的安全存储与合规使用，并严格管控数据留存期限。
4.1 Data Storage 信息存储
We store your personal information on secure servers or professional cloud service environments, with standardized access management and data monitoring mechanisms.
我们将您的个人信息存储于安全服务器或专业云服务环境中，配备规范的权限管理与数据监控机制。
4.2 Data Protection 安全防护措施
We implement multiple protection measures including data encryption, access control, risk monitoring and anti-attack protection. Please note that no internet security measure can achieve absolute security.
我们部署数据加密、权限管控、风险监测、网络攻防防护等多重安全机制。敬请知悉，互联网环境下暂无绝对可靠的安全防护手段。
4.3 Retention Period 存储期限
We retain your personal information only for the period necessary to fulfill the purposes stated in this policy. If a longer retention period is required by law, we will comply with statutory requirements.
我们仅在实现本政策所述服务目的的必要周期内留存您的个人信息；若法律法规要求延长留存期限，我们将严格遵照法定要求执行。
5. Information Sharing and Disclosure 信息共享与披露
We firmly do not sell any of your personal information. We only share or disclose your information in the following legal scenarios.
我们绝不售卖您的任何个人信息，仅在以下合法场景下共享或披露相关信息。
5.1 With Your Explicit Consent 经您明确同意
We may share your relevant information only after obtaining your explicit authorization and in accordance with your instructions.
在获得您的明确授权后，我们将按照您的指示共享对应的相关信息。
5.2 Sharing with Service Providers 合作服务商共享
We may entrust qualified third-party service providers to process your information for service operation, including cloud storage, SMS, email, payment, data analysis and customer service.
为保障服务正常运营，我们可能委托合规的第三方服务商处理信息，涵盖云存储、短信、邮件、支付、数据分析、客服服务等场景。
5.3 Legal Requirements 法定强制要求
We may disclose your information if required by legally authorized government authorities, judicial institutions or regulatory agencies in accordance with legal procedures.
经法定授权的政府机关、司法机构、监管部门依法定程序提出查询、调取要求时，我们将依法披露相关信息。
6. Your Rights 用户合法权利
In accordance with applicable data protection laws, you have the right to access, correct, delete your personal information, restrict processing, request data portability, withdraw consent and file complaints. We will verify your identity before handling your requests.
依据适用的数据保护相关法律法规，您享有信息查询、更正、删除、限制处理、数据携带、撤回授权、投诉申诉等合法权利。我们将在核验您的身份后处理相关申请。
7. Cookies and Similar Technologies Cookie及同类技术使用说明
We use Cookies, Web Beacons, SDKs and other similar technologies to remember your login status, optimize page experience, analyze usage behavior, personalize content and ensure account security. You may manage or delete Cookies via browser settings, which may affect partial service functions.
我们使用Cookie、网页信标、软件开发工具包等同类技术，用于留存登录状态、优化页面体验、分析使用行为、定制内容服务、保障账号安全。您可通过浏览器设置管理或清除Cookie，但可能导致部分服务功能无法正常使用。
8. Protection of Minors 未成年人信息保护
We attach great importance to minors’ personal information protection. Minors shall use our service with the consent and guidance of their guardians. Once we find that we have illegally collected minors’ information, we will delete it immediately.
我们高度重视未成年人个人信息保护，未成年人需在监护人同意及指导下使用本服务。若发现未经授权收集未成年人信息的情况，我们将立即删除相关数据。
9. Third-Party Links 第三方链接说明
Our service may contain links to third-party platforms. We do not assume any responsibility for the privacy policies, service content and security of third-party websites and applications.
本服务可能包含第三方平台跳转链接，我们对第三方网站、应用的隐私政策、服务内容及安全风险不承担任何责任。
10. Updates to This Policy 政策更新说明
We may update this Privacy Policy irregularly. The revised policy will be published on this page with an updated date. Continued use of the service after updates constitutes your acceptance of the new policy terms.
我们将根据运营及法规要求不定期更新本隐私政策，更新后的版本将公示于本页面，并标注最新更新日期。政策更新后您继续使用本服务，即视为您认可并同意最新条款。
11. Contact Us 联系方式
If you have any questions, suggestions or complaints about this Privacy Policy, please contact us via: Email: info@accef.org.au.
若您对本隐私政策有任何疑问、建议或投诉，可通过以下方式联系我们：邮箱：info@accef.org.au.
Updated 22/07/2026
本文档更新于 2026年7月22日